How FSA Coaching handles the personal and health information you share with us.
FSA Coaching takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can contact us about your information. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
FSA Coaching (Fitness Strength Arts) is a coaching service led by Edwin Henrich. We are the entity responsible for handling your personal information.
Contact: edwinrhenrich@gmail.com
When you enquire, book a call, or train with us, we may collect:
If you become a paying client, we may also collect:
We may also collect basic website usage information, such as pages visited, device and browser type, general location (city-level), and referral source.
Health information is treated as sensitive personal information under the Privacy Act. We collect it only with your consent and only to the extent necessary to coach you safely.
You can decline to share any specific health information, but doing so may limit our ability to program around your needs safely.
We collect information when you:
We use your information to:
We may ask if you'd like to be featured in photos, video, written testimonials, or social media (@edwinhenrichpt). We will not feature you in identifiable content without your explicit consent, and you can withdraw consent at any time.
We do not sell your personal information. We share it only with trusted service providers needed to run the business, including:
These providers are bound by their own privacy policies and only handle information necessary for the function they perform.
We may also disclose information if required by law, to enforce our terms, to respond to a safety concern, or to protect rights, property, or safety.
We take reasonable steps to keep your information safe — including access controls, encryption in transit, and limiting who can view sensitive health information.
No online service can be guaranteed completely secure. If a breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner (OAIC) in line with the Notifiable Data Breaches scheme.
Some of our service providers (for example payments, email, file storage, and hosting) may store or process information outside Australia. Where this happens, we take reasonable steps to use trusted providers with appropriate privacy and security commitments.
We keep your information for as long as needed to deliver the service, manage billing, meet legal or tax record-keeping requirements, and respond to disputes. Australian tax and business records are typically retained for at least 5 years.
You can ask us to delete information that is no longer required for those purposes — contact us using the details below.
You can ask us:
Email edwinrhenrich@gmail.com and we'll respond within a reasonable time.
This website may use cookies or similar tools to understand basic site usage and improve the experience. You can control cookies through your browser settings.
We may occasionally send email updates about programs, schedule changes, or community announcements. You can unsubscribe at any time.
FSA Coaching services are intended for adults. We do not knowingly collect personal information from anyone under 18 without a parent or legal guardian's involvement and consent.
If you have a privacy concern, please contact us first and we'll work to resolve it. If you remain unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date shown above.
For privacy questions or requests: edwinrhenrich@gmail.com.